FAQ
A few things you might be wondering.
Short answers, grouped by topic. If you need help with something specific, the Help Center goes deeper.
Saving & Capture
What can I save to Cue?
Links, articles, posts, products, songs, messages, text, and photos or screenshots — anything you can share from the apps you already use. On your phone, Cue accepts one link, a block of text, or one photo per share. The browser extension saves a page, selected text, or a link. It does not save a photo or a screenshot.
Which apps work with Cue?
Cue works with your phone’s built-in share menu, so it works with supported content shared from apps such as Safari, Chrome, Messages, WhatsApp, Instagram, TikTok, Reddit, Facebook, Spotify, YouTube, and Photos. If an app can share a link, text, or an image, it can share to Cue. Cue labels saves from well-known apps automatically so you can filter by source later.
Desktop Chrome, Edge, and Firefox use the Cue extension instead of the phone share menu. The extension does not read other tabs or your history.
How do I save something to Cue?
On your phone, tap Share in the app you’re in, choose Cue, and tap Save. If you want, add a note, pick a folder, or choose a reminder before you save — none of those are required. Cue saves locally first, so the phone app works even when you’re offline.
In Chrome, Edge, or Firefox, sign in and save the page, selected text, or a link from the Cue extension. Open Cue on the web to see what you saved or to add a reminder yourself. The web app and the extension need an account and a connection.
Reminders
Do I have to set a reminder?
No. Save something without a reminder and it stays in Cue until you want it — you’ll find it under No reminder. When something does need to come back, choose In 1 hour, Today, Tomorrow, or a custom date and time.
How do reminders work?
Pick a time when you save, or add one later from the item. Cue schedules a notification on your phone for that moment. Today and Tomorrow use a time you choose (8:00 PM by default; change it in Settings → Remind me). You can reschedule, snooze, remove the reminder, or mark the item complete at any time.
What happens when a reminder fires?
You get a notification with the item’s title or context — never your private notes. Tap Done to complete it or Snooze to push it back an hour without opening the app. Tap the notification itself to open the saved item in Cue, with the link, text, or screenshot you saved. If you don’t act on it, Cue sends one gentle follow-up two hours later (“Still on your list”), then leaves it alone.
Can Cue remind me to reply to a message later?
Yes. Take a screenshot of the conversation, share it to Cue, and choose when you want to come back — In 1 hour is made for this. Cue recognizes supported Messages screenshots on your phone and can title the save after the person (“Message from Sam”). The screenshot stays on your device. If you’re signed in, that reminder title may sync with the rest of your Cue data.
When the reminder fires, the screenshot is right there so you can pick up where you left off. Cue never reads your messages in the background; it only sees what you choose to share.
How many notifications will I get?
Only the ones tied to reminders you set, plus two small extras designed to stay out of your way: one follow-up two hours after a reminder if the item is still open, and one summary on Sunday at noon listing what you saved that week and haven’t finished. If nothing is waiting, the Sunday summary doesn’t send. If several reminders land in the same minute, Cue combines them into a single notification.
Finding & Organizing
Do I have to organize everything I save?
No. Capture comes first. Search everything later, filter by source or status, or use folders when you want more structure. You can choose a folder while sharing, or move things later — both are optional.
How do I find something I saved?
Tap Search in Cue to search titles, notes, shared text, previews, sources, and folder names — all on your phone. Or narrow the list with filters: by status (Overdue, Upcoming, No reminder, Completed) and by source (Safari, Chrome, Instagram, Messages, Reddit, a website, and so on).
Won't things just pile up in Cue?
Cue is built for things to move through, not pile up. Reminders bring items back when you chose. Complete clears what you’ve handled and keeps it findable. Filters show only what’s overdue, upcoming, or unscheduled. Folders are there when you want them. And once a week, the Sunday summary shows you what’s still waiting so nothing quietly disappears.
Accounts & Sync
Do I need an account?
Not on your phone. Save, organize, and get reminders there without signing in. You do need an account for Cue on the web and for the browser extension. An account is also what syncs phone saves to those other places. Cue on the phone may suggest an account after a few saves; you can dismiss that.
How does sync work?
Sign in with Apple, Google, or email on your phone and Cue keeps your saved items, notes, folders, reminder times, and completion status in your account so they’re available on another signed-in device. Images and screenshots stay on the phone where you saved them — they are not uploaded to Cue’s cloud storage. If Cue used a recognized screenshot to create a reminder title such as “Message from Sam,” that title may sync like any other title.
If you already have saves on your phone when you sign in, Cue asks whether to keep this phone’s data, use the account’s, or combine both.
On the web, sign-in is email and password. Items saved from the extension land in that same account. The extension does not upload a photo.
Pricing
How much does Cue cost?
Cue’s beta is currently free and available to testers in the United States. Paid subscriptions are planned for the public release. Planned public-launch pricing is $4.99/month or $39.99/year (about $3.33/month), with one Cue — no feature tiers. Those prices are not currently chargeable; the beta does not process Cue subscription purchases.
Platforms
Is Cue available on Android or the web?
Cue is in beta on iPhone, Android, the web, and as a browser extension for Chrome, Edge, and Firefox. The beta is for testers in the United States. iPhone and Android are invite-only. Chrome and Edge install from a beta link and are not in store search. Firefox is a private beta without a public download page.
Your signed-in items, notes, folders, and reminder times use the same account. Photos and screenshots stay on the phone that saved them. The web app and the extension need that account. Sign-in on the web is email and password.
Privacy
Is my saved content private?
Cue only receives what you choose to share to it — it never scans your messages, browser, photos, or other apps. You can use the phone app without an account; in guest mode, saved Cue content stays on that device. Guest mode is the phone app. The browser extension saves only after you sign in, and only the page, selection, or link you chose.
Images and screenshots you share with Cue remain on your device and are not uploaded to Cue’s cloud storage. Cue analyzes supported screenshots on-device. Detailed screenshot-recognition data stays on your device. If Cue uses recognized information to create ordinary reminder content — for example, a title such as “Message from Sam” — that reminder title may sync with the rest of your Cue data when you’re signed in.
If you create an account, reminder and folder information needed to sync across devices is stored with our cloud provider. Cue does not sell your personal information or use your saved content for advertising. We use limited product analytics and crash diagnostics; those events are designed not to include the contents of your reminders, notes, shared text, or saved URLs. See the Privacy Policy for the full picture.
Can I delete my account and data?
Yes. Delete any item from inside Cue at any time.
Signed-in users can delete their Cue account from Settings. Account deletion removes the user’s Cue account and synced Cue data from our primary application database and clears Cue-managed account data stored locally on the device. Images and screenshots stored by Cue on the device are also removed as part of the local deletion process.
Some limited information may remain for a period in service-provider backups, security records, or operational logs according to those providers’ retention practices and applicable legal requirements. Individual deleted reminders may leave a limited deletion marker in Cue’s cloud database so that deletion can synchronize correctly between devices.
Guest users can use the Delete Local Data option in Settings to remove Cue content stored on that device.
Support
How do I get help?
Start with the Help Center — it covers sharing to Cue, reminders, notifications, search, folders, accounts, and sync. If you’re stuck, email support@sharetocue.com and we’ll get back to you.